000			01797nam a2200253Ia 4500
003			NULRC
005			20250520094837.0
008			250520s9999 xx 000 0 und d
020			_a9789812599568
040			_cNULRC
050			_aTX 911.3.P4 .B64 2007
100			_aBoella, Michael _eauthor
245		0	_aHuman resource management in the hospitality industry : _ban introductory guide / _cMichael Boella and Steven Goss-Turner
250			_aEighth Edition.
260			_aAmsterdam : _bElsevier Science, _cc2007
300			_axx, 363 pages ; _c22 cm.
365			_bPHP318
504			_aIncludes bibliographical references.
505			_aPart 1. The hospitality industry -- Part 2. Effectively resourcing the hospitality organization -- Part 3. Developing the human resource -- Part 4. Rewards and remittance -- Part 5. The employment relationship -- Part 6. HRM and Hospitality: contemporary issues
520			_aNow in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: Selection, appointment and induction Training and management development Labour turnover Employee relations and employment law Managing people and customer care Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
650			_aHOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
700			_aGoss-Turner, Steven _eco-author
942			_2lcc _cBK
999			_c4138 _d4138