000			01454nam a2200229Ia 4500
003			NULRC
005			20250520094838.0
008			250520s9999 xx 000 0 und d
020			_a1861520956
040			_cNULRC
050			_aHF 5549 .G65 1997
100			_aGoldsmith, Alistair L. _eauthor
245		0	_aHuman resource management for hospitality services / _cAlistair L. Goldsmith, Dennis P. Nickson, Donald H. Sloan, and Roy C. Wood
260			_aBoston, Massachusetts : _bInternational Thomson Business Press, _cc1997
300			_avii, 229 pages : _billustrations ; _c25 cm.
504			_aIncludes bibliographical references and index.
505			_a1. What is human resource management? -- 2. Principles of recruitment and selection -- 3. Equal opportunities -- 4. Training and development -- 5. Welfare -- 6. Health and safety -- 7. Employee involvement -- 8. Performance appraisal and productivity -- 9. Rewards, motivation and pay administration -- 10. Discipline, grievances and termination -- 11. Personnel administration.
520			_aThis book covers all aspects of human resources management in the hospitality industry, placing an emphasis on 'people management' and 'service delivery'. Each chapter sets learning objectives, skills and competencies needed.
650			_aHOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
700			_aNickson, Dennis P.;Sloan, Donald H.; Wood, Roy C. _eco-author;co-author;co-author
942			_2lcc _cBK
999			_c4196 _d4196