000 02075nam a2200241Ia 4500
003 NULRC
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020 _a130145912
040 _cNULRC
050 _aTX 911.3.M27 .H67 2007
100 _aVan Hoof, Hubert B.
_eauthor
245 2 _aA host of opportunities :
_ban introduction to hospitality management /
_cHubert B. Van Hoof, Gary K. Vallen, Marilyn E. McDonald and Paul J. Wiener.
250 _aSecond Edition
260 _aNew Jersey :
_bPearson Prentice Hall,
_cc2007
300 _axxi, 533 pages :
_billustrations ;
_c25 cm.
504 _aIncludes index.
505 _aIntroduction to the essence and scope of hospitality -- Ch. 1. essence and scope of hospitality -- pt. I. Introduction to lodging management -- Ch. 2. History and economics of the lodging industry -- Ch. 3. Rooms division : front of the house operations -- Ch. 4. Back of the house operations : housekeeping, maintenance, and engineering -- pt. II. Introduction to the food and beverage industry -- Ch. 5. Overview of the food service industry -- Ch. 6. Food service management -- pt. III. Introduction to components of the travel and tourism industry -- Ch. 7. Linking hospitality to travel and tourism -- Ch. 8. hospitality spectrum : resorts, clubs, cruises, events, and attractions -- Ch. 9. Gaming and casino management -- pt. IV. Introduction to hospitality management functions and skills -- Ch. 10. Human resource management -- Ch. 11. Hospitality marketing -- Ch. 12. Leadership, ethics, and management for the hospitality industry -- Ch. 13. Career exploration for the hospitality industry.
520 _aIntended as an introduction to hospitality management courses, this volume is designed to introduce students to the breadth of the hospitality industry and cultivate their enthusiasm for delivering superior service in all areas of hospitality.
650 _aHOTEL INDUSTRY -- MANAGEMENT
700 _aVallen, Gary K.;McDonald, Marilyn E.;Wiener, Paul J.
_eco-author;co-author;co-author
942 _2lcc
_cBK
999 _c4237
_d4237