000			02007nam a2200241Ia 4500
003			NULRC
005			20250520094839.0
008			250520s9999 xx 000 0 und d
020			_a130990892
040			_cNULRC
050			_aTX 911.3.M27 .G73 2003
100			_aGray, William S. _eauthor
245		0	_aHotel and motel management and operations / _cWilliam S. Gray and Salvatore C. Liguori
250			_aFourth Edition
260			_aSingapore : _bPearson Education South Asia Pte Ltd, _cc2003
300			_axiv, 412 pages ; _c24 cm.
504			_aIncludes index.
505			_aI. HOTEL AND MOTEL DEVELOPMENT. 1. The History of the Hospitality Industry. 2. Types of Hotels. 3. Corporate Structures and Concepts of Operation. 4. Feasibility Determination. II. HOTEL MANAGEMENT. 5. Hotel Structure and Staff. 6. The Human Resources Department. 7. Reservations: Systems and Operations. 8. Sales and Marketing. III. HOTEL OPERATIONS. 9. The Front Office. 10. Food and Beverage Preparation and Service. 11. Telecommunications. 12. Engineering. 13. Housekeeping. 14. Other Departments and Sources of Income. 15. Insurance. IV. HOTEL ACCOUNTING AND CONTROLS. 16. The Organization of Accounting and the Uniform System. 17. Accounts Receivable and City Ledger. 18. Income Control. 19. Food and Beverage Cost Control. 20. Payroll. 21. Accounts Payable. 22. Credit. 23. Other Responsibilities of the Accounting Department Including Financial Statements. V. THE FUTURE OF THE INDUSTRY. 24. Franchising. 25. Casinos. 26. Health Spas. 27. Trends in the Industry.
520			_aWritten in an easy-to-understand style, this book provides comprehensive information on every facet and department of the hotel. Property management system operation is discussed, with sample reports for students. The operation of restaurant point of sale systems is also discussed, with related sample reports included.
650			_aHOTEL HOUSEKEEPING -- MANAGEMENT
700			_aLiguori, Salvatore C. _eco-author
942			_2lcc _cBK
999			_c4263 _d4263