000 01592nam a2200241Ia 4500
003 NULRC
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020 _a471474479
040 _cNULRC
050 _aTX 911.3.M27 .S78 2006
100 _aStutts, Alan T.
_eauthor
245 0 _aHotel and lodging management :
_ban introduction /
_cAlan T. Stutts and James Wortman
250 _aSecond edition.
260 _aHoboken, New Jersey :
_bJohn Wiley & Son, Inc.,
_cc2006
300 _axix, 341 pages :
_bcolor illustrations ;
_c25 cm.
504 _aIncludes index.
505 _aPreface. Introduction. Chapter 1: Growth and Development of the Lodging Industry.-- Chapter 2: Organizational Structure.-- Chapter 3: The Front Office.-- Chapter 4: Housekeeping.-- Chapter 5: The Marketing and Sales Department-- Chapter 6: Human Resource Management. --Chapter 7: Hotel Food and Beverage.-- Chapter 8: Loss Prevention and Security-- Chapter 9: The General Manager.-- Chapter 10: Yield Management--. Chapter 11: Management Contracts and Franchise Agreements.-- Chapter 12: Time-Share and Vacation Ownership.-- Chapter 13: Resorts, Themed Lodging, and Special Lodging Environments.
520 _aThe operation of hotels, motels, and other lodging facilities presents unique problems for managers. Hotel and Lodging Management, Second Edition addresses the entire operation of a lodging facility, with an emphasis on the interrelationship between its departments.
650 _aHOSPITALITY INDUSTRY -- MANAGEMENT
700 _aWortman, James
_eco-author
942 _2lcc
_cBK
999 _c4391
_d4391