| 000 | 00963nam a2200205Ia 4500 | ||
|---|---|---|---|
| 003 | NULRC | ||
| 005 | 20250520094843.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a131129937 | ||
| 040 | _cNULRC | ||
| 050 | _aTX 911.3.M27 .M55 2006 | ||
| 100 |
_aMill, Robert Christie _eauthor |
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| 245 | 0 |
_aManaging the lodging operation / _cRobert Christie Mill |
|
| 260 |
_aNew Jersey : _bPearson Prentice Hall, _cc2006 |
||
| 300 |
_axviii, 318 pages ; _c24 cm. |
||
| 504 | _aIncludes index. | ||
| 505 | _a1. Introduction: How to Manage a Hotel -- 2. Protecting the Assets: Guests, Employees, Structure and Contents -- 3. Protecting the Assets: Financial Controls -- 4. Managing Supply and Demand -- 5. Improving Employee Performance -- 6. Increasing Income: Revenue Management -- 7. Increasing Income: Cost Management -- 8. Improving Productivity -- 9. Managing Customer Servic -- 10. Managing Quality. | ||
| 650 | _aHOTEL MANAGEMENT | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c4407 _d4407 |
||