000			01414nam a2200217Ia 4500
003			NULRC
005			20250520100545.0
008			250520s9999 xx 000 0 und d
020			_a814458599
040			_cNULRC
050			_aHD 49 .F56 1986
100			_aFink, Steven _eauthor
245		0	_aCrisis management : _bplanning for the inevitable / _cSteven Fink
260			_aNew York : _bAmerican Management Association _cc1986
300			_a245 pages : _billustrations ; _c24 cm.
504			_aIncludes index.
505			_aA Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.
520			_aIncludes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.
650			_aMANAGEMENT
942			_2lcc _cBK
999			_c7784 _d7784