Introduction to the Hospitality Industry : Study guide to accompany /
Barrows, Clayton W.
Introduction to the Hospitality Industry : Study guide to accompany / Clayton W. Barrows and Tom Powers - Seventh Edition - New Jersey : John Wiley & Son, Inc., c2009 - iv, 148 pages ; 28 cm.
Part One: Perspectives on Careers in Hospitality. Chapter 1. The Hospitality Industry and You. chapter 2. Forces Affecting Growth and Change in the Hospitality Industry -- Part Two: Food Service. Chapter 3. the Restaurant Business. Chapter 4. restaurant Operations. Chapter 5. Restaurant Industry Organization: chain, Independent, or Franchise? Chapter 6. Competitive Forces in Food Service. Chapter 7. On-Site Food Service. Chapter 8. Issues Facing Food Service -- Part Three: Lodging. Chapter 9. Lodging: Meeting Guest Needs. Chapter 10. Hotel and Lodging Operations. Chapter 11. Forces Shaping the Hotel Business. Chapter 12. Competition in the Lodging Business -- Part Four: Travel and Tourism. Chapter 13. Tourism. Chapter 14. Destinations -- Part Five: Hospitality as a Service Industry. Chapter 15. The role of Service in the Hospitality Industry.
This revised edition of the landmark introductory volume to the hospitality industry covers all aspects of the business, from individual roles to operational issues and is perfect introductory reading for those interested in a hospitality career.
9780470285459
HOSPITALITY INDUSTRY
TX 911 .B37i 2009
Introduction to the Hospitality Industry : Study guide to accompany / Clayton W. Barrows and Tom Powers - Seventh Edition - New Jersey : John Wiley & Son, Inc., c2009 - iv, 148 pages ; 28 cm.
Part One: Perspectives on Careers in Hospitality. Chapter 1. The Hospitality Industry and You. chapter 2. Forces Affecting Growth and Change in the Hospitality Industry -- Part Two: Food Service. Chapter 3. the Restaurant Business. Chapter 4. restaurant Operations. Chapter 5. Restaurant Industry Organization: chain, Independent, or Franchise? Chapter 6. Competitive Forces in Food Service. Chapter 7. On-Site Food Service. Chapter 8. Issues Facing Food Service -- Part Three: Lodging. Chapter 9. Lodging: Meeting Guest Needs. Chapter 10. Hotel and Lodging Operations. Chapter 11. Forces Shaping the Hotel Business. Chapter 12. Competition in the Lodging Business -- Part Four: Travel and Tourism. Chapter 13. Tourism. Chapter 14. Destinations -- Part Five: Hospitality as a Service Industry. Chapter 15. The role of Service in the Hospitality Industry.
This revised edition of the landmark introductory volume to the hospitality industry covers all aspects of the business, from individual roles to operational issues and is perfect introductory reading for those interested in a hospitality career.
9780470285459
HOSPITALITY INDUSTRY
TX 911 .B37i 2009