Quality service in relation to customer satisfaction in selected coffee shop namely Starbucks, Figaro and Coffee Empire located in Quezon City / (Record no. 23773)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01413nam a2200193Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NULRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250725162607.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250725s9999 xx 000 0 und d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | lcc |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | UGT CTHM BSHM .S83 2017 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Suarez, Angela G. |
| Relator term | author |
| 245 #0 - TITLE STATEMENT | |
| Title | Quality service in relation to customer satisfaction in selected coffee shop namely Starbucks, Figaro and Coffee Empire located in Quezon City / |
| Statement of responsibility, etc. | Angela C. Suarez. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Manila : |
| Name of publisher, distributor, etc. | National University, |
| Date of publication, distribution, etc. | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 68 leaves : |
| Other physical details | illustrations ; |
| Dimensions | 28 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of figures -- Abstract -- Chapter I. The problem and its background -- Chapter II. Review of related literature and studies -- Chapter III. Research Methodology -- Chapter IV. Summary of findings, interpretation and analysis -- Chapter V. Conclusions, and recommendation -- Bibliography -- Appendices. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This research aims to know the assessment of the customers of Starbucks, Coffee Empire and Figaro Coffee Shop. This research will attempt to answer what is the demographic profile of respondent, what is the assessment of the respondent on the level of customer satisfaction in relation to the establishment and what is the assessment of the respondent on the service personnel. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Thesis |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Hospitality Management | LRC - Main | National University - Manila | Thesis | 07/25/2025 | Donation | UGT CTHM BSHM .S83 2017 | UGTHE000001012 | 07/25/2025 | c.1 | 07/25/2025 | Thesis |