Customer handling techniques as regard to quality service offered in selected restaurants in SM Mall of Asia, Pasay City / (Record no. 23839)

MARC details
000 -LEADER
fixed length control field 01393nam a2200193Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field NULRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250725162610.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250725s9999 xx 000 0 und d
040 ## - CATALOGING SOURCE
Transcribing agency lcc
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number UGT CTHM BSHM .B35 2017
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Balubal, Margenina Rocielle B.
Relator term author
245 #0 - TITLE STATEMENT
Title Customer handling techniques as regard to quality service offered in selected restaurants in SM Mall of Asia, Pasay City /
Statement of responsibility, etc. Margenina Rocielle B. Balubal
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Manila :
Name of publisher, distributor, etc. National University,
Date of publication, distribution, etc. 2017
300 ## - PHYSICAL DESCRIPTION
Extent xv, 69 leaves :
Other physical details illustrations ;
Dimensions 28 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Title Page -- Approval Sheet -- Acknowledgement -- Table of Contents -- List of Tables -- List of Figures -- Abstract -- Chapter 1. The Problem and its Background -- Chapter 2. Review of Related Literature and Studies -- Chapter 3. Methods and Procedures -- Chapter 4. Presentation, Analysis and Interpretation of Data -- Chapter 5. Conclusion and Recommendation -- References -- Appendices.
520 ## - SUMMARY, ETC.
Summary, etc. This study is to make sure the effectiveness of the staffs when it comes to customer handling in terms of the customers'' reliability to the staff, the responsiveness to the customers, giving assurance, empathy, and how well do they keep themselves pleasant to the guests and keeping them well entertained during their dining experience.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Thesis
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Source of acquisition Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Hospitality Management LRC - Main National University - Manila Thesis 07/25/2025 Donation   UGT CTHM BSHM .B35 2017 UGTHE000001078 07/25/2025 c.1 07/25/2025 Thesis