Front office : management and operations / Ahmed Ismail
Material type:
TextPublication details: Andover : Cengage Learning, c2010Edition: Philippine EditionDescription: 304 pages : illustrations ; 23 cmISBN: 9789814296564Subject(s): HOTEL FRONT DESK PERSONNEL | HOTEL MANAGEMENTLOC classification: TX 911.3.F75 .I86 2010
Books
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|---|
|
Books
|
LRC - Main | National University - Manila | Hospitality Management | General Circulation | GC TX 911.3.F75 .I86 2010 (Browse shelf (Opens below)) | c.1 | Available | NULIB000008634 |
Browsing National University - Manila shelves, Shelving location: General Circulation, Collection: Hospitality Management Close shelf browser (Hides shelf browser)
|
|
No cover image available |
|
|
|
|
||
| GC TX 911.3.C65 .K45 1990 Food and beverage control / | GC TX 911.3.E4 .K37 2011 Managing technology in the hospitality industry / | GC TX 911.3.E4 .T47 2006 Hospitality information systems and E-commerce / | GC TX 911.3.F75 .I86 2010 Front office : management and operations / | GC TX 911.3.F75 .O33 2009 Be my guest : english for the hotel industry / | GC TX 911.3.M3 .K68 2006 Marketing for hospitality and tourism / | GC TX 911.3.M3 .K68 2010 Marketing for hospitality and tourism / |
Includes index.
Chapter 1. Hotels-Past and present --
Chapter 2. Hotel classifications --
Chapter 3. The hotel guest --
Chapter 4. The guest room --
Chapter 5. Hotel organization --
Chapter 6. Front office overview --
Chapter 7. Room rate structure --
Chapter 8. The property management system --
Chapter 9. Guest accounting --
Chapter 10. Night audit --
Chapter 11. Housekeeping --
Chapter 12. Reservations and forecasting --
Chapter 13. Measuring hotel performance --
Chapter 14. Guest service
There are no comments on this title.