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Giving effective feedback : check in regularly, handle tough conversations, bring out the best.

By: Harvard Business Review PressMaterial type: Text

TextSeries: 20 minute manager seriesPublication details: Boston, Massachusetts : Harvard Business Review Press, c2014Description: viii, 96 pages ; 18 cmISBN: 9781625275424Subject(s): INTERPERSONAL COMMUNICATIONLOC classification: HF 5549.5.C6 .G58 2014

Contents:

Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunications -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publicly -- Empower everyone.

Summary: Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	LRC - Annex	National University - Manila	General Education	General Circulation	GC HF 5549.5.C6 .G58 2014 (Browse shelf (Opens below))	c.1	Available		NULIB000018672

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Previous								Next
Previous	GC HF 5548.8 .L254 2016 Works in the 21st century: An introduction to industrial and educational psychology /	GC HF 5548.115 .C33 1985 Word/information processing : a system approach	GC HF 5549.5 .T51 2006 Winning at interviews /	GC HF 5549.5.C6 .G58 2014 Giving effective feedback : check in regularly, handle tough conversations, bring out the best.	GC HF 5549.5.M63 .R19 2000 The complete idiot's guide to motivating people /	GC HF 5625.15 .D87 2011 Accounting ethics /	GC HF 5637.4 .W72 2008 Financial and managerial accounting : The basis for business decisions /	Next

Includes bibliographical references and index.

Why feedback matters --
What makes feedback effective? --
Overcoming your fear of giving feedback --
Choosing when to give feedback --
Identify the right situations --
Time the feedback --
Conducting a feedback discussion --
Plan the interaction --
Initiate the exchange --
Engage in dialogue --
Developing an action plan --
Specify next steps --
Follow up --
Handling difficult feedback situations --
Dealing with noncommunications --
Managing potentially volatile encounters --
Giving feedback to high performers --
Giving corrective feedback to your boss --
Creating a receptive climate for feedback --
Make feedback a priority --
Give positive feedback publicly --
Empower everyone.

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.

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