The impact of service quality in relation to customer satisfaction in selected casual dining restaurant in Trinoma / Khristoffer R. Cruz.

By: Material type: TextTextPublication details: Manila : National University, 2018Description: x, 56 leaves : illustrations ; 30 cmLOC classification:
  • UGT CTHM BSHM .C78 2018
Contents:
Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.
Summary: This thesis will discuss information that deals with quality service in relation to customer satisfaction in selected casual dining restaurants in Trinoma Mall in Quezon City, Philippines.
Item type: Thesis
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Thesis Thesis National University - Manila LRC - Main Thesis Hospitality Management UGT CTHM BSHM .C78 2018 (Browse shelf(Opens below)) c.1 Available UGTHE000001459

Includes bibliographical references.

Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.

This thesis will discuss information that deals with quality service in relation to customer satisfaction in selected casual dining restaurants in Trinoma Mall in Quezon City, Philippines.

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