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The impact of service quality in relation to customer satisfaction in selected casual dining restaurant in Trinoma / Khristoffer R. Cruz.

By:

Cruz, Khristoffer R [author]

Material type: Text

TextPublication details: Manila : National University, 2018Description: x, 56 leaves : illustrations ; 30 cmLOC classification:

UGT CTHM BSHM .C78 2018

Contents:

Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.

Summary: This thesis will discuss information that deals with quality service in relation to customer satisfaction in selected casual dining restaurants in Trinoma Mall in Quezon City, Philippines.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Main Thesis	Hospitality Management	UGT CTHM BSHM .C78 2018 (Browse shelf(Opens below))	c.1	Available		UGTHE000001459

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Includes bibliographical references.

This thesis will discuss information that deals with quality service in relation to customer satisfaction in selected casual dining restaurants in Trinoma Mall in Quezon City, Philippines.

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