Your search returned 7 results.

1. Books
Customer service : skills and concepts for success / Robert W. Lucas

by Lucas, Robert W [author].

Edition: 2nd EditionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York: Glencoe/McGraw-Hill, 2002Availability: Items available for loan: National University - Manila (2). Collection(s): Gen. Ed. - CBA Call number: GC HF 5415.5 .L83 2002.

2. Books
The Innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen

by Christensen, Clayton M [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business Review Press, c2016Availability: Items available for loan: National University - Manila (1). Collection(s): Gen. Ed - CEAS Call number: GC HD 53 .C49 2016.

3. Books
The million dollar greeting : today's best practices for profit, customer retention, and a happy workplace / Dan Sach and Janet Scott

by Sachs, Dan [author] | Scott, Janet [co-author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: [New York] : Apollo Publishers, c2018Availability: Items available for loan: National University - Manila (1). Collection(s): Tourism Management Call number: GC HF 5415.5 .S24 2018.

4. Books
Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization / C. William Crutcher

by Crutcher, C. William [author] | Crutcher, C. William [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: [London] : Diamin Publishing, c2017Availability: Items available for loan: National University - Manila (1). Collection(s): Hospitality Management Call number: GC HF 5415.5 .C78 2017.

5. Books
Hospitality heroes 2 / Tamara Knight

by Knight, Tamara [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: [Place of publication not identified] : [s. n.], [c2018]Availability: Items available for loan: National University - Manila (1). Collection(s): Hospitality Management Call number: GC TX 911.3.M27 .K55 2018 .

6. Thesis
Assessment on customer service practices of Toyota Shaw Incorporated / Aveno, Imee M.

by Aveno, Imee M [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Manila: National University, 2003Availability: Items available for loan: National University - Manila (1). Collection(s): Marketing Management Call number: UGT CBA BSBA-MM .A94 2003.

7. Books
Connecting with clients : for stronger, more rewarding and longer-lasting client relationships / Paul Cowan

by Cowan, Paul [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Petersfield, Great Britain : Harriman House, c2021Availability: Items available for loan: National University - Manila (1). Collection(s): Communication Call number: GC HF 5718 .C69 2021.

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